Welcome to PetsFlyer! These Terms of Service (“Terms”) govern your use of our website (PetsFlyer.com) and our online app, which helps pet owners understand travel requirements for their pets, book airline tickets via third-party providers, and purchase pet-related products. By using our services, you agree to comply with these Terms.
1. Acceptance of Terms
By accessing or using PetsFlyer.com, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our services.
2. About PetsFlyer
PetsFlyer is an online platform that helps pet owners navigate travel requirements by providing guidance on necessary steps and documentation. Additionally, we offer tools to:
– Find and book airline tickets via third-party aggregators (embedded via iframe).
– Purchase pet travel crates and accessories from affiliate partners.
– Access automated tools to streamline pet travel planning.
We do not directly provide airline bookings or sell pet products—all transactions occur through third-party providers.
3. User Responsibilities
When using PetsFlyer, you agree to:
- Provide accurate information about your pet’s details and travel plans.
- Use our platform only for lawful purposes related to pet travel.
- Acknowledge that airline bookings and pet product purchases are managed by third-party providers, not PetsFlyer.
You understand that airline policies, pet travel regulations, and product availability may change and are subject to third-party terms. PetsFlyer is not responsible for inaccuracies or changes made by third-party providers.
4. Third-Party Services & Affiliate Links
PetsFlyer integrates third-party booking services and affiliate partners. These external providers handle:
✈️ Airline ticket purchases – Processed through third-party aggregators.
📦 Pet crate & accessory sales – Managed by our affiliate partners.
🔗 Affiliate commissions – We may earn a commission on purchases made through external links.
We do not store payment details or have control over third-party transactions. Before making a purchase, please review the respective provider’s Terms & Policies.
5. Limitation of Liability
PetsFlyer provides informational guidance for pet travel and acts as a facilitator for third-party bookings. We are not responsible for:
- Airline restrictions, flight cancellations, or pet travel denials.
- Product availability, shipping, or quality issues from affiliate partners.
- Financial losses, missed flights, or delays due to incorrect documentation.
Our platform serves as a convenience tool, and all travel decisions remain the responsibility of the pet owner.
6. Account Registration & Data Privacy
To access certain features, you may need to create an account. You agree to:
- Provide accurate information and maintain confidentiality of login details.
- Accept that we collect usage data to improve services, as detailed in our Privacy Policy.
7. Cancellations & Refunds
Since PetsFlyer does not process bookings directly, cancellations and refunds are handled by third-party providers. Please contact them directly regarding their refund policies.
8. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page, and continued use of PetsFlyer constitutes acceptance of the updated Terms.
9. Contact Us
If you have any questions or concerns about these Terms, contact us at:
📧 Email: support@petsflyer.com